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Hospice Care

Compassionate Documentation for End-of-Life Care

Hospice care is about dignity, comfort, and honoring the wishes of residents at the end of life. AssistedCare handles the documentation, coordination, and billing so your team can focus entirely on compassionate care.

Challenges in Hospice Care

Documentation Should Not Distract from Care

At the end of life, every moment with the resident matters. Burdensome charting requirements pull nurses and social workers away from the bedside during the time families need them most.

IDG Coordination Is Logistically Challenging

Interdisciplinary group meetings require input from physicians, nurses, social workers, chaplains, and aides. Gathering documentation from each discipline before each meeting is a time-consuming manual process.

Eligibility Recertification Is Documentation-Heavy

Medicare hospice benefit recertification requires evidence of continued terminal prognosis. Assembling the clinical narrative from fragmented records under time pressure leads to missed deadlines and coverage gaps.

Hospice Billing Has Unique Requirements

Medicare hospice billing involves per-diem rates across four levels of care, service intensity add-ons, and room-and-board arrangements with facilities. Generic billing systems do not handle this complexity.

How AssistedCare Solves It

Bedside-Friendly Documentation

Streamlined charting workflows capture pain assessments, symptom management, comfort measures, and family interactions quickly — so clinicians spend minutes documenting and hours caring.

See Clinical Charting

IDG Meeting Preparation

All disciplines document in one system. Before each IDG meeting, the system compiles a comprehensive patient summary with contributions from every team member — eliminating the pre-meeting scramble.

Recertification Workflow Management

The system tracks benefit periods, recertification deadlines, and required documentation milestones. Clinical narratives are assembled from existing documentation, and face-to-face encounter requirements are monitored.

Hospice-Specific Medicare Billing

Billing workflows handle routine home care, continuous home care, inpatient respite, and general inpatient care levels. Service intensity add-ons and room-and-board billing are integrated into the claims process.

See Billing Tools

Bereavement Follow-Up Tracking

After a resident's passing, the system manages bereavement outreach scheduling to family members — tracking contacts, counseling referrals, and the 13-month bereavement period required by Medicare.

50%

Less Charting Time

100%

Recert Compliance

24/7

Offline Capability

98%

Clean Claim Rate

Frequently Asked Questions

Yes. When hospice care is provided to a SNF resident, the system coordinates documentation between the facility's clinical team and the hospice interdisciplinary team. Room-and-board billing arrangements between the facility and hospice provider are managed within the platform.

Advance directives, POLST forms, and DNR orders are stored prominently in each resident's record. These documents are immediately visible to all clinicians and generate alerts when clinical decisions may conflict with the resident's documented wishes.

The system includes specialized assessment tools for pain, dyspnea, nausea, anxiety, and other end-of-life symptoms. Comfort care protocols are documented with interventions, effectiveness, and family communication.

Volunteer hours, assignments, and training records are tracked within the system. Volunteer visit documentation contributes to the five percent volunteer requirement for Medicare-certified hospice programs.

Yes. AssistedCare is fully HIPAA compliant with end-to-end encryption, role-based access controls, comprehensive audit logging, and automatic session management. Every access to protected health information is tracked and immutable.

Ready to See It in Action?

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